Terms of Service
Account rules, pricing errors, order acceptance, liability, governing law.
Most of this document is published below, including our Florida registration numbers in full. The sections marked “with counsel” are the ones a lawyer has to write — liability and jurisdiction — and we would rather name the gap than dress up placeholder text as a legal clause.
1 · Who we are
This store is operated by Deepcode LLC, doing business as Harmony Eshops, at 216 Monterey Way, Royal Palm Beach, FL 33411, USA.
You can reach a person at customerservice@harmonyeshops.com or +1 (772) 780-2474.
2 · Your account
One account works across all four stores, with one cart and one order history.
You are responsible for keeping your password to yourself. Tell us if you think somebody else has it and we will end every active session on the account.
You can browse and fill a cart without an account. Placing an order needs one, because an order has to belong to somebody — it is where the receipt and the buyback window live.
3 · Orders and acceptance
Adding something to your cart does not reserve it. Graded cards are one of one, and a card sitting in somebody's cart for a week cannot be unavailable to everyone else. The cart page says so where you can see it.
Your order is an offer to buy. It is accepted when we confirm it, and the price and terms on your confirmation are the ones that bind both of us.
If an item turns out to be unavailable after you order it, we cancel that line and refund it in full. We will not substitute a different card for the one you chose — a certification number is the product, not a suggestion.
4 · Pricing and pricing errors
Prices are in US dollars and include no tax; sales tax is added at checkout once we know the delivery address.
We publish the market comparable next to the price on every graded card, with the sales it is drawn from, so you can check our number before you pay it.
Prices change. The price that applies is the one shown when your order is confirmed.
If a price is obviously wrong — a $780 card listed at $7.80 — we may cancel the order and refund you in full rather than honour it. We will tell you which item and why, and we will not quietly ship you something else.
5 · Delivery and transfer of risk
Risk passes to you on delivery, not on dispatch. Everything ships insured, so a parcel lost or damaged in transit is our problem to resolve, not yours to absorb.
Where you choose to hold an item in the vault instead, risk stays with us for as long as we hold it.
6 · Limitation of liability
With counsel. The limits of our liability, and which losses fall outside them. US consumer protection law caps what any store may disclaim, and this section will not overstate it.
7 · Governing law
With counsel. Which state’s law governs these terms, and where a dispute would be heard.